This Privacy Policy describes how Software by King LLC / Get Bookking collects, uses, discloses, and protects information in connection with your use of our websites, applications, and related services (collectively, the "Services").
By using the Services, you agree to the collection and use of information as described in this policy.
We collect information in the following categories:
Account and Business Data: When you register for an account, we collect your name, email address, business name, login credentials, and account settings. Billing information is collected and processed directly by Stripe, Inc.; we do not store full payment card numbers on our servers.
Booking and Customer Data: Information submitted through booking forms, including customer names, email addresses, phone numbers, service details, appointment notes, and any other fields enabled by the business. This data is provided by customers of the businesses using our platform.
Mobile App Data: When you use our iOS application, we may collect account identifiers, names, email addresses, phone numbers, user-provided content such as booking notes and messages, and photos or videos that you choose to upload. We collect precise business location or address information when needed to provide location-based business features, including configuring eligible payment-terminal locations. We do not use this information to track you across other companies' apps or websites.
SMS and Messaging Data: When a business enables the client texting feature, we collect and process the following in connection with that program:
Technical and Usage Data: Device identifiers, IP addresses, browser type, operating system, pages visited, application interactions, and other usage data collected via cookies and similar technologies to secure and improve the Services.
Domain Data: If you use custom-domain features, we collect and process the domain name you buy or transfer; transfer authorization/EPP codes you submit (used to initiate the transfer); domain status and configuration (including connection status, expiry information when available, and auto-renew preference); and registrant/admin contact details associated with the domain (such as name, organization, email, phone, and address), which may be taken from your account or business profile and submitted to our domain registrar.
We use the information we collect to:
How Consent Is Obtained: End customers provide express written consent to receive SMS messages by entering their mobile phone number on a business's public booking form and affirmatively agreeing to receive appointment and booking-related text messages from that business. Consent is specific to the individual business whose booking page the customer used and is recorded at the time of submission.
Purpose of Messages: Messages sent through the Get Bookking platform are limited to appointment confirmations, scheduling reminders, booking follow-up, and customer care communications directly related to an active booking or service request. The platform is not used for mass marketing, unsolicited promotional content, or bulk messaging campaigns.
Message Frequency: Message frequency varies and is typically low, tied directly to booking activity and customer-initiated conversations.
Message and Data Rates: Standard message and data rates may apply.
Opt-Out: End customers may opt out of receiving messages from a business at any time by replying STOP. Opt-out requests are honored immediately, and no further messages will be sent to that number, except for a single opt-out confirmation as permitted by applicable law and carrier rules. Opt-out records are logged and retained.
Help: End customers may reply HELP for assistance, or contact us at support@getbookking.com.
We do not sell personal information. We share information only in the following circumstances:
Service Providers: We share information with third-party service providers that assist us in operating the Services, including:
We share information with these providers as necessary to operate the Services. Their handling of information is also governed by their applicable terms and privacy policies.
Where supported, we enable WHOIS privacy/proxy so your personal contact details are less likely to appear in public WHOIS lookups. Some registries may still publish limited information. Public WHOIS commonly shows registrar information, dates, nameservers, and privacy-service contacts rather than your personal address.
Business Users: Businesses using Get Bookking may communicate via SMS with their own customers who have explicitly opted in through that business's booking form. Businesses may not use the platform to contact individuals who have not consented or for unsolicited promotional messaging.
Legal Requirements: We may disclose information if required to do so by applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Software by King LLC, our users, or the public.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, information may be transferred as part of that transaction. We will provide reasonable notice where required by applicable law.
We retain personal information for as long as necessary to provide the Services, fulfill the purposes described in this policy, meet our legal and contractual obligations, resolve disputes, and enforce our agreements. SMS consent records and opt-out logs are retained for the period required by applicable carrier rules and regulations. We retain uploaded media and user content until it is deleted by the account holder or is no longer needed for these purposes, subject to legal and operational retention needs.
When information is no longer required, we delete or de-identify it in accordance with our internal data retention procedures.
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect and maintain against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Payment card details are processed and stored by Stripe in accordance with Stripe's security standards. Get Bookking does not store full payment card numbers on its own servers.
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain processing of your personal information. Account holders can delete their account in the Get Bookking app under Settings → Account, or on the web account page at getbookking.com. Business owners with team members can transfer ownership before deleting their personal account. To exercise other rights or submit a privacy-related request, please contact us at support@getbookking.com.
End customers who receive SMS messages may opt out at any time by replying STOP, and may contact the relevant business or us directly for further assistance.
We use cookies and similar tracking technologies to operate and improve the Services, analyze usage patterns, and support security measures. You may configure your browser to refuse cookies, though doing so may affect the functionality of certain features.
The Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will post the revised policy on this page with an updated "Last updated" date. For material changes, we may provide additional notice through the Services or via email. Your continued use of the Services after any update constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Software by King LLC / Get Bookking
Email: support@getbookking.com
Website: getbookking.com